Privacy Policy

Last updated: 13 January 2026

This Privacy Policy explains how Riding the Trauma Train (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or interact with our website: https://ridingthetraumatrain.co.uk/.

We are committed to protecting your privacy and handling your data in a transparent and secure way, in line with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.


1. Who We Are

Riding the Trauma Train provides information, resources, and content related to trauma awareness and support.

Contact email:
📧 lydia@ridingthetraumatrain.co.uk


2. Information We Collect

We may collect the following types of personal information:

  • Contact information – such as your name and email address if you contact us via a form or email

  • Technical information – including IP address, browser type, device information, and pages visited

  • Usage information – how you use and interact with the website

We only collect personal data that is necessary and relevant.


3. How We Use Your Information

We use your information to:

  • Respond to enquiries or messages you send us

  • Improve the performance, content, and usability of the website

  • Monitor website traffic and usage patterns

  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data.


4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Consent – where you have given clear permission

  • Legitimate interests – to operate and improve our website

  • Legal obligation – where required by law


5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Your data is stored securely and only retained for as long as necessary for the purposes outlined in this policy.


6. Sharing Your Data

We may share limited data with trusted third parties such as:

  • Website hosting providers

  • Analytics services (e.g. website traffic analysis tools)

These providers only process data on our behalf and are required to keep it secure and confidential.


7. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, please contact:
📧 lydia@ridingthetraumatrain.co.uk


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.